ECOMMERCE EMAIL
MARKETING AGENCY

THE HIGHEST ROI MARKETING CHANNEL FOR YOUR BRAND

DONT WAIT FOR LTV,
DRIVE PROFIT ON AUTOPILOT

As acquisition costs rise and margins suffer, successful ecommerce brands understand that the best way to combat these challenges is by implementing a robust retention strategy. Unfortunately, most brands miss the mark on email marketing and SMS. Why?

Because they fail to implement a retention program that:

Captures qualified contacts
Nurtures them to first purchase, and
Accelerates lifetime value (LTV) in 60-90 day payback windows

Our full service Email + SMS services will complete the loop in your funnel, ensuring that every dollar spent on driving traffic to your site has an opportunity to convert, today and into the future.

EMAIL MARKETING
WITH KLAVIYO

If 30% of your revenue is not coming from email, you’re leaving money on the table. Our copywriting and design experts create hyper-targeted, highly-relevant automated emails & campaigns that drive sales.

Increase LTV and return customer rate by letting us take care of this vital marketing pillar for your brand. Our team of creatives and strategists will be the key to truly unlocking high performing email and SMS campaigns through each stage of your funnel, analysing data at every step to see how we can help you improve your conversion rate.

SEND EMAILS
THAT MAKE MONEY

Email Strategy & Optimisation

Our team can help you design a high converting strategy that’s tailored to your brand and audience. Post frequency, flows and messaging are all planned as the first step in the strategy.

Automated, event-driven email flows

Sending the perfect message at the right time is how brands can win with email & SMS marketing. We setup automated flows that are triggered off specific events such as an abandoned cart or an email signup.

Promotional campaigns & newsletters

Staying top of mind is crucial, especially during peak advertising periods like BFCM and EOFY sales when advertising prices go through the roof. Our team help you deliver a combination of valuable, educational and sales driven emails to help you stay relevant with your audience

A/B Testing

We never assume that something is going to work, we test it! Our strategy includes A/B testing key sections of your emails such as headlines, preview text, banners and offers

Reporting and optimisation

You’ll always know what’s moving the needle with your Email & SMS campaigns with detailed monthly reports that showcase winning metrics and all activity on your account

How to get a cheaper CPA with google Ads?

Focus heavily on your post click experience and conversion rate. If your ads are following all best practices, relevancy is high, CPC’s are healthy but you still have a high CPA, you need to improve the UX on your landing page. Remove distractions and reverse risk, improve landing page speed – the possibilities are endless but the ROI can be huge

BECOME OUR NEXT SUCCESS STORY

SEE HOW WE
MADE THESE

BRANDS GROW.

FREQUENTLY ASKED QUESTIONS

What does an email marketing agency do?

A good email marketing agency will help your brand offset the rising costs of advertising by implementing a retention strategy that includes flows, campaigns and SMS. They will handle all copy and creative work as well as implementation, taking the heavy lifting off your hands so you can focus on driving growth in other areas of your business.

How do I choose the best email marketing agency in Australia?

Choosing the best email marketing agency in Australia is easy if you understand what to look for. First of all, you want an email marketing agency that understands all areas of growth marketing as email campaigns rely heavily on traffic and new people signing up to lists in order to be effective. An agency like Defiant Digital can offer this experience as well as the creative masterminds that can make your emails look professional and sharp.

How much revenue should be coming in from email marketing?

The more the better, but our most successful clients generate 20-30% of their revenue from email and sms marketing. This allows them to be less reliant than other brands on paid media and more stable overall.

Do i need to be doing SMS marketing?

We highly suggest it as the engagement and open rates with SMS are phenomenal. People love their phones and always want to check new messages, so with the right message at the right time, you can convert like crazy with SMS!

I was burned by a previous email marketing agency, how are you different?

You were likely burned by an agency that delivered poor designs and even worse communication. Sounds familiar? Unfortunately we hear about this every day and our email marketing clients love us for our creativity and responsiveness. Aside from that, our team spend millions of dollars a month on some of the biggest brands in the world, so we understand the traffic side of the picture, not just the email and SMS strategy.

ECOMMERCE EMAIL
MARKETING AGENCY

THE HIGHEST ROI MARKETING CHANNEL FOR YOUR BRAND

DONT WAIT FOR LTV,
DRIVE PROFIT ON AUTOPILOT

EMAIL MARKETING
WITH KLAVIYO

SEND EMAILS
THAT MAKE MONEY

BECOME OUR NEXT SUCCESS STORY

SEE HOW WE
MADE THESE

BRANDS GROW.

FREQUENTLY ASKED QUESTIONS

Got a project in mind?

Good Things Happen When You Say "Hello"

NEW BUSINESS

WE’RE HIRING

BUSINESS DETAILS

ECOMMERCE EMAIL MARKETING AGENCY

THE HIGHEST ROI MARKETING CHANNEL FOR YOUR BRAND

DONT WAIT FOR LTV, DRIVE PROFIT ON AUTOPILOT

EMAIL MARKETING WITH KLAVIYO

SEND EMAILS THAT MAKE MONEY

BECOME OUR NEXT SUCCESS STORY

SEE HOW WE MADE THESE

BRANDS GROW.

FREQUENTLY ASKED QUESTIONS

Got a project in mind?

Good Things Happen When You Say "Hello"

NEW BUSINESS

WE’RE HIRING

BUSINESS DETAILS

ECOMMERCE EMAIL
MARKETING AGENCY

DONT WAIT FOR LTV,
DRIVE PROFIT ON AUTOPILOT

EMAIL MARKETING
WITH KLAVIYO

SEND EMAILS
THAT MAKE MONEY

SEE HOW WE
MADE THESE